Thursday, 07 April 2016 13:17

The Ever-Changing Water Industry

The Ground Source Heat Pump Market’s New Standards

That’s right, there’s a new standard in place for ground source heating water pumps, and it’s good news for everyone.

“A binational standard for the design and installation of ground source pump systems for commercial and residential buildings has now been published by CSA Group, a leading American National Standards Institute and Standards Council of Canada accredited developer of standards, codes, guidelines, and personnel certification programs.” – Water Well Journal

Long story short, this standard is official, and came into place after stakeholders everywhere called for the standardization through a neutral third party, to set guidelines for installation and design of these ground source heat pump systems. But what does all this mean exactly?

Well, for the water experts, it means that we have new standards to follow when dealing with these types of systems.  These standards are meant to “harmonize the differences between existing resources, simplify referencing in regulations and contract, incorporate the latest advancements, clarify compliance using standards language, and provide credibility through an accredited neutral standards development process," as also stated by the Water Well Journal.  Not only that, but both the NGWA (National Ground Water Association) and the IGSHPA (International Ground Source Heat Pump Association) have taken the initiative to enter an agreement, specifically a signed memorandum of understanding, which will strengthen the relationship between these two organizations to support the new standards for ground source heat pump systems.

So what does this all boil down to for you, the customer? Essentially, these changes are a very good thing for anyone that has a ground source heat pump system. The process will be safe, streamlined, effective, and efficient. With new technology coming into play, regulations in place, and standards that set the tone for the work that needs to be done, we can assure a job well done by making these things a requirement for any and all professionals dealing with these types of systems. The water industry has once again taken another step forward, and we expect it to continuing to make these types of advancements moving forward. Aqua Pump has already taken the initiative to incorporate new trends and technologies into how we conduct our business, and when it comes to any and all things water related, we are here to help.

To learn more or ask about your water system or water supply, concerning any problems and/or issues or questions you may have, feel free to give us a call at 1-800-642-0420!

Published in News

Small Business Saturday in Connecticut

We will be the first to say that, more than likely, we won't be getting anyone looking to put a Aqua Pump underneath the Christmas tree this year. However, Small Business Saturday means so much more than a gift; it means supporting a community and keeping money local.

An interesting fact courtesy of the 3/50 Project website:

1. For every $100 spent in locally owned independent stores, $68 returns to the community through taxes, payroll and other expenditures.

What does this mean? It means that more of our hard earned money stays and helps support the communities we live in. As a family owned business for over 40 years, we understand the importance of the community and it's support.

When you're a small, family owned business, your customers are your shareholders and the business they give to you is important for survival in today's society.

So while we know you might not head to Aqua Pump's Stafford CT location for a pump, softner solution, water treatment supplies or gift certficate for any of our other products or services, we hope that everyone stops by some of the local businesses within their community to help support them.

It doesnt matter where your community is, Small Business Saturday is for all of us who truly love the towns and cities and the small businesses within them.

Published in Stafford Springs


Dont let those distinct colors and smells arising from your water scare you! Its natural to think that if your water is so discolored or exudes a terrible smell that it is more than a simple fix... NOT NECESSARILY TRUE!

Impression Series® Air Sulfur (IMS) and Air Iron (IMB) Filters are extremely effective in removing hydrogen sulfide and iron, commonly associated with problem well water. These innovative designs use a unique air-injection filtering technology to oxidize sulfur or iron into precipitates that can be readily filtered and removed. Impression Series Air Charge Filters are environmentally safe — no toxic chemicals are used like in other systems. The result is simply refreshingly good water from the tap, every time.

Here are additional benefits to Impression Series Air Charge Filters:

  1. Solid-state microprocessor control
  2. Easily programmed for optimum performance by your Water-Right installer
  3. Advanced history and diagnostic screens
  4. Low cost operation!

With the way our economy is, we understand that every dollar counts! With our specific filters, you will be cutting out bottled water costs and getting back into the habits of drinking your natural, filtered tap water!

Dont settle on purchasing bottled water and other routes when it comes to your water! Call your friends at Aqua Pump today at (860) 684-5349 and speak to one of our professionals to find the best suitable route for you and your home. 

Published in Equipment


Have you ever wondered who checks the water at your favorite restaurant or school to make sure it's safe for you to drink?

When it comes to Connecticut locations such as a facility, business or location such as a school, there is a Certified Operator checking the water for the personnel and public safety. When it comes to water that is used by the public needs to be at the highest level of quality. When water is being consumed by a larger population, its essential it is constantly monitored and maintained.

This is where a Connecticut Certified Operator at Aqua Pump comes into play. As the Department of Healthstates, the Certified Operator facilitates the following:

  1. ensure that qualified personnel are operating water systems;
  2. Distributing pertinent operator information through a newsletter.
  3. minimize public health concerns;
  4. develop public trust & confidence in drinking
  5. improve compliance with regulations;
  6. optimize operation costs;
  7. protect the system’s equipment

Knowing a company such as Aqua Pump with Certified Operators on staff is a benefit! Our company proudly serves hundreds of facilities throughout the state of Connecticut. As a small business, we have our Certified Program layed out for our customers so they always interact with the same Operator, understand that our company takes the pressure off of them, but most importantly, conduct business in a professional and affordable manner.

Whether you are opening a restaurant, public business or any other location, Aqua Pump is ready to earn your business and make finding a Certified Operator right for your business, that much easier!

For more info, please check out our Certified Operator Program page or call one of our certified operators at Aqua Pump today at (860) 684-5349

Published in Connecticut


Residents in West Virginia affected by the water contamination have been through quite a ride over the past few weeks with the recent water contamination issue. While this didn't happen in Connecticut, it is surely something that we have talked about at length.

One of the points that we have mentioned in the past, is knowing your location and that agriculture and industrial area's can raise concern for regular testing.

However, this isn't the only story of possible contamination.  As USA Today states in recent article regarding drilling for natural resources throughout the country, "The Associated Press requested data on drilling-related complaints in Pennsylvania, Ohio, West Virginia and Texas and found major differences in how the states report such problems. Texas provided the most detail, while the other states provided only general outlines. And while the confirmed problems represent only a tiny portion of the thousands of oil and gas wells drilled each year in the U.S., the lack of detail in some state reports could help fuel public confusion and mistrust."

So what can you do as a private well owner?

First and foremost, you can start by making sure you regularly test your well water. As a private well owner, it is up to you to do the testing.  

Secondly, hire the proper water company to do your water testing. Aqua Pump is a great example of a water company that knows Connecticut and problems and possible contaminants throughout the state and common problems within certain areas.

While regulations on companies, factories and farms seem to be strict, something like the West Virginia incident could happen anywhere.

Dont let your family be in danger. Contact Aqua Pump today at (860) 684-5349 to schedule your CT water test today!

Published in Connecticut


Just like other parts of the country, Connecticut residents often have one or more reasons to have some type of water filter installed. One of the biggest misconceptions is that water filters are too expensive to consider. Our team at Aqua Pump proudly offers a plethora of water filter options for any household.

1.  Evolve Series® EVBF backwashing filters are custom-configured to address the specific water treatment issues of any household. Used alone or in combination with our other conditioners, EVBF units deliver exceptional results.

Water treatments issues the Evolve Series Filters can correct are: 

  • Neutralizing acid (EVBF-AN)
  • Chlorine removal
  • Iron removal
  • Turbidity removal

2. Golden Eagle Neutralizers are needed to raise pH. A neutralizer is a closed vessel filled with limestone. The water passes through the neutralizer and dissolves the limestone raising the pH.

Golden Eagle Neutralizers

  • Blue or green staining

3. Impression Series® Air Sulfur & Air Iron Filters

Golden Eagle water filters provide the finest sparkling clear, filtered water. All Golden Eagle filters have long-life, corrosion resistant fiberglass tanks. There are no diaphragms or inlet manifold to plug, no solenoids to burn out.

  • Solid-state microprocessor control
  • Easily programmed for optimum performance by your Water-Right installer
  • Extended lithium battery backup
  • Advanced history and diagnostic screens
  • Low cost operation

4. Golden Eagle Manganese Greensand Filters

  • Eliminates stains caused by manganese and iron.
  • Eliminates odor caused by hydrogen sulfide.

In addition to these treatments, we proudly offer these treatment products as well:

Are you experiencing bad taste or smell in your water? Don't feel as though your need to live with these issues. Often times, small, inexpensive fixes can make all the difference in the world. To talk more with our team, call us today at (860) 684-5349. 

Published in Connecticut


Several months ago, we had talked about an incident in Connecticut with the toxin EDB and homeowners. While you can still read the JI article here, let's take a look at EDB a bit further to understand it more.

Here are a few facts from the EPA regarding EDB:

  • EPA has classified ethylene dibromide as a Group B2, probable human carcinogen
  • Exposure to ethylene dibromide primarily occurs from its past use as an additive to leaded gasoline and as a fumigant
  • Ethylene dibromide is extremely toxic to humans

There is no doubt that EDB is a very dangerous toxin. So where exactly did it come from?

EDB was used as an additive to leaded gasoline. It was also used as a fumigant to protect against pests, vegetable or grain crops, insects and as a fumigant for turf such a golf courses. The use of EDB's as a soil and grain fumigant was banned in 1984 by the EPA.

While it has been banned, testing is still required regularly as EDB can still be found in soil which can affect water sources. As we read in the previous article, EDB is still causing issues from its usage in the past in the East Windsor region of Connecticut.

Whether you are purchasing a new home, or havent had your water tested in some time, its critical to understand your surroundings and town by doing research on its past to determine if there are any issues such as EDBs in water testing within your area.

Our team here at Aqua Pump is ready to talk about your water and EDB testing. If you have questions regarding EDB's and your location within Connecticut, call the team at Aqua Pump today for more information regarding Connecticut water testing or water treatment, call (860) 684-5349.

Published in Connecticut


Aqua Pump, we are always a little more excited during the holidays! When we arent here working, we are usually trying to find fun and different things to do with our children. Over the past month, several of our team members have traveled throughout the state and stumbled upon these four great ideas. The best part? They are free and a lot of fun for the entire family!

1. Festival of Silver Lights – A wonderful display of 200,000 white lights in trees, characters and more!  Located at Hubbard Park, West Main Street in Meriden Connecticut, this festival is open 24 hours a day!

2. Winterfest Hartford – From November 23, 2013 to January 21, 2014 Hartford’s Bushnell Park transforms to one of the most popular holiday attractions. A free ice skating rink is open Sundays through Thursdays from 12pm-8pm, Friday and Saturdays from 12pm-9pm, and skate rentals are also free. Free photos with Santa are offered Saturday and Sundays from 12pm-3pm until December 23rd. The carousel is up and open until December 23rd.

3. Stew Leonard’s Elf Workshops – Stew Leonard’s will be featuring a variety of holiday events for children through the month of December. Some come at a cost but others are free of charge. Stew Leonard’s Elf Workshop Family Fun Night On Friday is one of their featured events on December 13, 2013. This free holiday event is for children of all ages. The main attraction will be Christmas caroling and holiday themed games. Milk and cookies will be served free of charge. The fun kicks off at 6:30pm. Stew Leonard’s is located at 3475 Berlin Turnpike in Newington, CT. For more information call (860) 760-8100.

4.Gingerbread House Festival – The Wood Memorial Library and Museum is hosting the Gingerbread House Festival from November 29 to December 15, 2013. Take a walk through the library’s Gingerbread Shop to view gingerbread houses created by bakers from your own community. This event is free of charge and will leave you with the desire to create your own masterpiece out of candy. The museum is located at 783 Main Street in South Windsor, CT. For more information call (860)289-1783.

For these ideas and more, head to the!  

If you and your family come across any great ideas, please share them with us!! While there is less than two weeks, that still leaves enough time for families to go out and enjoy the festivities!

Published in Connecticut


When it comes to public water supplies in Connecticut, there are now strict regulations regarding the monitoring of the water which is why in certain instances, a Connecticut Certified Operator is required.

As the DPH states, "Every Community and Non-Transient Non-Community Public Water System shall designate a “Chief Operator” for each of its treatment plants, distribution systems and/or small water systems.  The Chief Operator must be certified at or above the plant or system’s class level. An operator, certified at any class level, can be designated as the chief operator of a small water system."

At Aqua Pump, our Certified Operators have proudly monitored and maintained records, testing and all other requirements by the DPH throughout the State of Connecticut. While the businesses and locations may differentiate, The Aqua Pump Certified Operator Program includes:

  • Day-to-day operation of your facility to keep your system in full compliance with CT state regulations
  • Collection/overseeing the required water testing mandated by the CT DPH
  • Maintaining the equipment of your water system such as; storage tanks, well pumps, booster pumps and filtration equipment
  • Keep accurate records of water analyses, repairs, maintenance and so much more.

In addition, the service and requirements fulfilled also include:

  • System service and repair
  • Regular maintenance
  • Performance tune-up
  • Installation
  • Replacement parts
  • Salt delivery
  • Emergency service

For more information, or to speak to one of our Connecticut Certified Operators regarding the processes and procedures or for more information, contact our team today at (860) 684-5349.

Published in Connecticut


While there seems to be no chance of any blizzards anytime soon, it is important to be aware of the necessary steps to ensure your well being and safety in case of a storm such as the storms we encountered last year.

Here is a list of some reminders in case of an upcoming storm. Please note that Aqua Pump is available for emergency services at (860) 684-5349.


Public Water Systems should complete the following actions prior to the storm making landfall.

  1. Top off all fuel tanks and confirm availability of additional supplies with fuel supply contractors.
  2. Exercise all emergency generators under a load.
  3. Check level of bulk chemical storage tanks and ensure adequate disinfection chemicals are available.
  4. Review staffing levels and prepare plans for staffing during emergency response operations.
  5. Prepare public notice documents and consider issuing a water advisory prior to the storm in the event customers experience water discoloration or low pressure.
  6. Review communication plans and test communication equipment.

For more information regarding these tips or to talk to our Certified Operator Team, contact Aqua Pump today at (860) 684-5349.

Published in Connecticut
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Call us today!

TOLL FREE: 1 800-642-0420

Our Services

  • Well Repairs & System Maintenance
  • Water Testing (arsenic, nitrates, etc.)
  • Well Location
  • Water Filtration
  • Water Conditioning
  • Well Sanitizing
  • Leak Detection
  • Residential & Commercial

Local Phone Numbers

Danielson: 860-779-6544
Norwich: 860-887-7272
Simsbury: 860-658-2110
Stafford: 860-684-5349
Suffield: 860-668-4379
Willimantic: 860-456-3555

Fully Accredited

Click for the BBB Business Review of this Water Filtration & Purification Equipment in Stafford Springs CT

Certified Operator Program

Our Certified Operator Program offers Commercial & Industrial Applications, Arsenic & Uranium Removal, and Maintenance Plans.

24-Hour Emergency Service

We want you to know that you can always reach us and that we will always do our best to fix the issue as fast as possible: 24 hours a day, 7 days a week.

About Aqua Pump Co., Inc.

Located in Stafford Springs, CT and established in 1973, we pride ourselves in providing outstanding service to our commercial and residential water supply customers.

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